March 2026 updates – Ticket exports, account managers, and faster chat experience

Let’s go through what we got done in March 2026 in NeetoChat. New features ✨ Ticket export from admin panel You can now export...

February 2026 updates – NeetoDesk webform integration, faster Slack sync, and more reliable chat delivery

Let’s go through what we got done in February 2026 in NeetoChat. New features ✨ NeetoDesk integration for webforms Workspaces can...

January 2026 updates – Faster chat loading, quieter notifications, and stronger Slack sync

Let’s go through what we got done in January 2026 in NeetoChat. Enhancements ✨ Faster chat loading experience Chats now open faster...

December 2025 updates – Smarter phone input, reusable views, and cleaner Slack + widget handling

Let’s go through what we got done in December 2025 in NeetoChat. New features ✨ Enhanced phone number input The phone input in...

November 2025 updates – Smarter workflows, bulk view actions, and better Slack sync

Let’s go through what we got done in November 2025 in NeetoChat. New features ✨ Workflow-aware widget reply box In workflow-based...

October 2025 updates – File uploads, faster automations, and sharper Slack & email sync

Let’s go through what we got done in October 2025 in NeetoChat. New features ✨ ✅ Widget file uploads The chat widget now supports...

September 2025 updates – Tag teammates, toggle activities, and tighter Slack/email sync

Let’s go through what we got done in September 2025 in NeetoChat. New features ✨ ✅ Tag teammates in replies You can now mention and...

August 2025 updates – Smarter chat notifications, persistent drafts, and simplified settings

Let’s go through what we got done in August 2025 in NeetoChat. New features ✨ ✅ Chat subscribers and notifications NeetoChat now...

July 2025 updates – Block spam chats, tighter agent control, and smoother integrations

Let’s go through what we got done in July 2025 in NeetoChat. New features ✨ ✅ Block customer while marking chat as spam You can now...

Milestone M39 – Shorter message links, role-based report access & contact email fixes

Let’s go through what we got done in milestone M39 (Jun 16 – Jun 29) for NeetoChat. New features and enhancements 🚀 ✅ Granular access for reports ...

Milestone M38 – Cleaner input, UI polish, and deeper bug fixes across widget and Slack

Let’s go through what we got done in milestone M38 (Jun 02 – Jun 15) for NeetoChat. New enhancements ✨ ✅ Trimmed rich text input with NeetoEditor ...

Milestone M37 – Better online presence tracking and widget edge cases fixes

Let’s go through what we got done in milestone M37 (May 19 – Jun 01). Bug fixes ⚒️ ✅ Visitor IP tracking fix Resolved a runtime...

Milestone M36 – small fixes, improved stability & better error visibility

Let’s go through what we got done in Milestone M36 (May05 – May18) for NeetoChat. New features and enhancements 🚀 ✅ ActiveRecord cleanup ...

Milestone M35 – default Slack automation, UI polish for replies & notes, and widget config fix

Let’s go through what we got done in Milestone M35 (Apr21 – May04) for NeetoChat. New features and enhancements 🚀 ✅ Slack Automation Default ...

Milestone M34 - links, webhooks and automation rules

Let's go through what we got done in Milestone M34 (Apr07 - Apr20). New features and enhancements 🚀 ✅ Links Open in New Tab Links...

Milestone M33 - Widget customizations and bug fixes

Let's go through what we got done in Milestone M33 (Mar24 - Apr06). New features and enhancements 🚀 ✅ Widget customization You can...

Milestone M31 - GitHub integration and Slack notification

Let's go through what we got done in Milestone M31 (Feb 24 - Mar 09). Enhancements GitHub Integration: Activities are now logged when you send a ticket to...

Milestone M30 - canned responses, business hours and more

Let's go through what we got done in Milestone M30 (Feb 10 - Feb 23). Enhancements - Editable Canned Responses – Canned responses with reply/note actions are...

Milestone M29 - ticket tags, filters, automation rules and more

Let's go through what we got done in Milestone M29 (Jan 27 - Feb 09). Enhancements: - Ticket tags can now be used as filters in Views and Automation Rules. ...

Milestone M28 - email reply, chatbot and more

Let's go through what we got done in Milestone M28 (Jan 13 - Jan 26). Bug Fixes: Resolved multiple chatbot-related issues, including renaming the bot from neetoBot to NeetoBot, fixing...

Milestone M27 - webhook, text-only button and more

Let's go through what we got done in Milestone M27 (Dec 30 - Jan 12). Features: Previously, the chat widget's text-only button support was unavailable on mobile browsers. This...

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