May 2026 updates - Message reactions, read receipts, and richer webhook events

In May at NeetoChat, we shipped emoji reactions and read indicators on the message bubble, added two new webhook events for internal team activity, trimmed long Slack messages, and...

April 2026 updates – Stronger permissions, smarter automation flow, and more reliable widget experience

Let’s go through what we got done in April 2026 in NeetoChat. New features ✨ Role-based chat visibility improvements Chat listings...

March 2026 updates – Ticket exports, account managers, and faster chat experience

Let’s go through what we got done in March 2026 in NeetoChat. New features ✨ Ticket export from admin panel You can now export...

February 2026 updates – NeetoDesk webform integration, faster Slack sync, and more reliable chat delivery

Let’s go through what we got done in February 2026 in NeetoChat. New features ✨ NeetoDesk integration for webforms Workspaces can...

January 2026 updates – Faster chat loading, quieter notifications, and stronger Slack sync

Let’s go through what we got done in January 2026 in NeetoChat. Enhancements ✨ Faster chat loading experience Chats now open faster...

December 2025 updates – Smarter phone input, reusable views, and cleaner Slack + widget handling

Let’s go through what we got done in December 2025 in NeetoChat. New features ✨ Enhanced phone number input The phone input in...

November 2025 updates – Smarter workflows, bulk view actions, and better Slack sync

Let’s go through what we got done in November 2025 in NeetoChat. New features ✨ Workflow-aware widget reply box In workflow-based...

October 2025 updates – File uploads, faster automations, and sharper Slack & email sync

Let’s go through what we got done in October 2025 in NeetoChat. New features ✨ ✅ Widget file uploads The chat widget now supports...

September 2025 updates – Tag teammates, toggle activities, and tighter Slack/email sync

Let’s go through what we got done in September 2025 in NeetoChat. New features ✨ ✅ Tag teammates in replies You can now mention and...

August 2025 updates – Smarter chat notifications, persistent drafts, and simplified settings

Let’s go through what we got done in August 2025 in NeetoChat. New features ✨ ✅ Chat subscribers and notifications NeetoChat now...

July 2025 updates – Block spam chats, tighter agent control, and smoother integrations

Let’s go through what we got done in July 2025 in NeetoChat. New features ✨ ✅ Block customer while marking chat as spam You can now...

Milestone M39 – Shorter message links, role-based report access & contact email fixes

Let’s go through what we got done in milestone M39 (Jun 16 – Jun 29) for NeetoChat. New features and enhancements 🚀 ✅ Granular access for reports ...

Milestone M38 – Cleaner input, UI polish, and deeper bug fixes across widget and Slack

Let’s go through what we got done in milestone M38 (Jun 02 – Jun 15) for NeetoChat. New enhancements ✨ ✅ Trimmed rich text input with NeetoEditor ...

Milestone M37 – Better online presence tracking and widget edge cases fixes

Let’s go through what we got done in milestone M37 (May 19 – Jun 01). Bug fixes ⚒️ ✅ Visitor IP tracking fix Resolved a runtime...

Milestone M36 – small fixes, improved stability & better error visibility

Let’s go through what we got done in Milestone M36 (May05 – May18) for NeetoChat. New features and enhancements 🚀 ✅ ActiveRecord cleanup ...

Milestone M35 – default Slack automation, UI polish for replies & notes, and widget config fix

Let’s go through what we got done in Milestone M35 (Apr21 – May04) for NeetoChat. New features and enhancements 🚀 ✅ Slack Automation Default ...

Milestone M34 - links, webhooks and automation rules

Let's go through what we got done in Milestone M34 (Apr07 - Apr20). New features and enhancements 🚀 ✅ Links Open in New Tab Links...

Milestone M33 - Widget customizations and bug fixes

Let's go through what we got done in Milestone M33 (Mar24 - Apr06). New features and enhancements 🚀 ✅ Widget customization You can...

Milestone M31 - GitHub integration and Slack notification

Let's go through what we got done in Milestone M31 (Feb 24 - Mar 09). Enhancements GitHub Integration: Activities are now logged when you send a ticket to...

Milestone M30 - canned responses, business hours and more

Let's go through what we got done in Milestone M30 (Feb 10 - Feb 23). Enhancements - Editable Canned Responses – Canned responses with reply/note actions are...

Milestone M29 - ticket tags, filters, automation rules and more

Let's go through what we got done in Milestone M29 (Jan 27 - Feb 09). Enhancements: - Ticket tags can now be used as filters in Views and Automation Rules. ...

Milestone M28 - email reply, chatbot and more

Let's go through what we got done in Milestone M28 (Jan 13 - Jan 26). Bug Fixes: Resolved multiple chatbot-related issues, including renaming the bot from neetoBot to NeetoBot, fixing...

Milestone M27 - webhook, text-only button and more

Let's go through what we got done in Milestone M27 (Dec 30 - Jan 12). Features: Previously, the chat widget's text-only button support was unavailable on mobile browsers. This...

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